CustomFit AutoGear Inc. Limited Lifetime Protection Warranty
At CustomFit AutoGear Inc., we build our products to last and back them for life. Our Lifetime Protection Warranty covers the original purchaser for as long as the mats remain in the original vehicle. If something’s not right due to a manufacturing defect or material flaw, we’ll make it right. No hassle. No long wait. Just real support.
What’s Covered
If your CustomFit floor mats have a defect in materials or craftsmanship that affects performance, we’ll replace them or offer store credit. Whether it’s a production issue or workmanship concern—we take full responsibility and make it right.
What’s Not Covered
This warranty doesn’t cover normal wear and tear, damage caused by chemical spills (gasoline, bleach, harsh cleaners), vehicle accidents, improper installation, misuse, or modifications. We design our mats for real life—not extreme abuse.
How We Handle Claims
Just contact us with proof of purchase and a few photos of the issue. Depending on the situation, we’ll:
- Send a free replacement
- Offer a discounted replacement
- Provide store credit if a replacement is unavailable
No complicated process, no excuses—just a team that stands behind what it sells.
Have a question or need help? We’re just a message away.