FAQ

Welcome to our FAQ page! Here, we’ve compiled answers to common questions about our products, ordering process, and services. If you don’t find what you’re looking for, feel free to contact us directly at contact@cfautogear.ca.

1. What types of auto accessories do you offer?

We specialize in custom 5D TPE floor mats and cargo liners that are 3D scanned and designed in Canada for a precise fit. All products are backed by KQD™, a Canadian trademark known for high standards in coverage, durability, and vehicle-specific fitment.

2. How do I know if a product will fit my car?

Each product page includes detailed compatibility information. Simply check your vehicle’s make, model, and year to ensure a perfect fit. If you’re unsure, feel free to contact us for assistance.

3. What materials are your products made from?

Our 5D TPE floor mats are made from durable, eco-friendly thermoplastic elastomers (TPE), which are recyclable, odor-free, and designed to withstand extreme weather conditions.

4. How can I place an order?

Placing an order is simple:

  1. Browse our products and select the ones that suit your needs.
  2. Add them to your cart and proceed to checkout.
  3. Enter your shipping and payment details, and complete your purchase.

5. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and debit cards (Visa, Mastercard, etc.)
  • PayPal
  • Other secure online payment options (specific to your country)

6. Do you offer shipping across Canada?

Yes, we ship to all provinces and territories within Canada. Shipping fees and delivery times vary based on your location and will be calculated at checkout.

7. What is your return policy?

We offer a hassle-free return policy for unused and undamaged products. If you’re not satisfied with your purchase, you can return it within 30days of delivery. Please review our Return Policy for full details.

8. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. Use this to monitor your delivery status.

9. Do you offer warranties on your products?

Yes, our products come with a limited warranty to ensure your satisfaction. Warranty terms vary by product; check the product description for more details or contact us for assistance.

10. Can I partner with your company?

We’re always open to exploring partnerships! If you’re interested in collaboration opportunities, please email us at contact@cfautogear.ca.

11. How can I contact customer support?

You can reach us via:

12. Do you offer discounts or promotions?

Yes, we occasionally run special promotions and discounts. Sign up for our newsletter to stay updated on the latest deals!